Shipping policy

Shipping Policy

Last Updated: August 2026

At AUREVONN, we're committed to delivering your order safely, efficiently, and on time. Please review our shipping policy below for details on processing, delivery, and tracking.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully confirmed.

Orders are not processed or shipped on weekends or public holidays.

During busy seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times may vary depending on your location.

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may occasionally offer Free Shipping during special promotions or on qualifying orders.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number and tracking link.

Please allow 24–48 hours for tracking information to become available.

International Shipping

AUREVONN proudly ships to customers worldwide.

International orders may be subject to customs duties, import taxes, or additional fees imposed by your local government. These charges are the responsibility of the customer.

Delivery Delays

While we work with trusted shipping partners, unexpected delays can occasionally occur due to:

• Severe weather conditions
• Customs inspections
• Public holidays
• High shipping demand
• Carrier-related delays

We appreciate your patience should any unexpected delays arise.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

AUREVONN cannot be held responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date.

We'll work with the shipping carrier to resolve the issue as quickly as possible.